999bet Terms and Conditions — Know Before You Play

These Terms and Conditions ("Terms") govern the relationship between you ("the Player") and 999bet ("the Platform", "we", "us") in connection with your use of the 999bet website at 999bet-999bet.net and any associated mobile applications. By accessing the 999bet platform, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the 999bet platform. These Terms apply to all players regardless of how they access the platform — whether through a desktop browser, mobile browser, or the 999bet app.

999bet reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of the 999bet platform after any update constitutes acceptance of the revised Terms.

To register and use the 999bet platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be accessing the platform as an individual, not on behalf of a business or third party.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, or close family member of a 999bet employee.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

999bet reserves the right to request proof of age and identity at any point. If a player cannot provide satisfactory verification documents, their account may be suspended and any pending withdrawals held until the matter is resolved. Accounts confirmed to belong to players under 18 will be closed immediately and all funds forfeited.

To use the full features of 999bet — including placing bets, making deposits, and claiming bonuses — you must register for an account. Registration is free and takes under two minutes. During registration, you will be asked to provide accurate personal information including your name, date of birth, email address, and phone number.

You are responsible for ensuring that all information provided during registration is accurate and up to date. Providing false information — including a false name, date of birth, or contact details — is a violation of these Terms and may result in immediate account closure.

• Each player is permitted one account only. Creating multiple accounts is strictly prohibited.
• You must keep your login credentials — username and password — confidential at all times.
• You are responsible for all activity that takes place under your 999bet account.
• If you suspect unauthorised access to your account, you must contact 999bet support immediately.
• Account sharing is not permitted. Your 999bet account is for your personal use only.

999bet may require additional identity verification (KYC) before processing withdrawals or at any other time deemed necessary. Acceptable documents include a national ID card, passport, or driving licence. Failure to complete KYC verification when requested will result in withdrawal requests being held until the process is completed.

999bet processes all deposits and withdrawals through local Bangladeshi payment methods — bKash, Nagad, and Rocket. These are the only accepted payment channels. International bank transfers, credit cards, and cryptocurrency are not currently supported.

Deposits:

• Deposits are credited to your 999bet account instantly in most cases.
• The minimum deposit amount is BDT 200.
• There is no maximum deposit limit, though large deposits may trigger additional verification.
• 999bet does not charge fees on deposits, but your payment provider may apply their own charges.

Withdrawals:

• Withdrawal requests are processed within 24 hours of submission.
• The minimum withdrawal amount is BDT 500.
• Withdrawals must be made to the same payment method used for the most recent deposit.
• Withdrawals may be delayed if KYC verification has not been completed or if a bonus wagering requirement has not been met.
• 999bet reserves the right to request additional documentation before processing any withdrawal.

All bets placed on the 999bet platform are subject to the following general rules. Sport-specific rules may also apply and are published within the relevant section of the platform.

• Once a bet is confirmed, it cannot be cancelled or amended unless 999bet explicitly offers a cash-out option for that market.
• Bets placed on events that have already started or concluded will be voided and the stake returned.
• In the event of an obvious pricing error, 999bet reserves the right to void affected bets and return stakes to players.
• Maximum bet limits apply per market and per event. These limits are displayed at the time of bet placement.
• 999bet reserves the right to limit or restrict betting on any market at any time without prior notice.
• In-play bets are accepted subject to availability and may be suspended at any time during a live event.
• Winnings are credited to your 999bet account balance immediately after the relevant event is settled.

For cricket markets specifically — which are the most popular betting markets among 999bet players in Bangladesh — ball-by-ball and over-by-over markets are subject to additional rules regarding interruptions, weather delays, and Duckworth-Lewis-Stern (DLS) method adjustments. Full cricket betting rules are available within the sports section of the platform.

The 999bet casino section includes original games — Dragon Gate, Hip Hop Panda, Hi-Lo, Win Drop, Slide, and Wheel — as well as live dealer tables and third-party slots. All casino games at 999bet operate under the following rules:

• All game outcomes are determined by certified random number generators (RNG) or, in the case of live dealer games, by physical dealing and spinning processes conducted by trained dealers.
• The return-to-player (RTP) percentage for each game is published within the game's information panel.
• In the event of a technical failure during a game round, the round will be voided and the stake returned to the player's account.
• Players may not use any software, script, or tool to automate gameplay or gain an unfair advantage.
• Minimum and maximum bet limits apply per game and are displayed before each round begins.

999bet's original games — including Dragon Gate and Hip Hop Panda — are developed and maintained by the 999bet team. These games are tested regularly to ensure fair outcomes and accurate RTP performance. Any suspected irregularity in game outcomes should be reported to support immediately.

999bet offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual offer:

• Bonuses are credited to your account automatically or upon request, depending on the specific promotion.
• All bonuses carry a wagering requirement — the amount you must bet before bonus funds can be withdrawn. The wagering requirement for each bonus is stated clearly in the promotion details.
• Bonus funds and winnings derived from bonus funds cannot be withdrawn until the wagering requirement is fully met.
• Bonuses are valid for a limited time. Any bonus not used within the stated validity period will be removed from your account automatically.
• Only one bonus may be active at a time unless otherwise stated.
• 999bet reserves the right to withdraw any bonus offer at any time and to disqualify players from promotions if abuse is suspected.

The following actions are strictly prohibited on the 999bet platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:

• Registering more than one account or using another person's account.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Attempting to exploit software bugs, glitches, or pricing errors for financial gain.
• Colluding with other players to manipulate game or betting outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to access another player's account without authorisation.
• Engaging in any form of match-fixing or sports manipulation in connection with bets placed on 999bet.
• Harassing, threatening, or abusing 999bet staff or other players.

999bet monitors all account activity for signs of prohibited conduct. Where suspicious activity is detected, the platform reserves the right to suspend the account, withhold funds pending investigation, and report the matter to relevant authorities where required by law.

999bet reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification when requested.
• Suspected fraudulent activity, money laundering, or match-fixing.
• Account inactivity for a period exceeding 12 consecutive months.
• At the player's own request, including self-exclusion requests.

If your account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason — including at your own request — any remaining balance will be returned to you via your registered payment method after standard verification checks are completed.

Players who wish to close their account voluntarily should contact 999bet support directly. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

999bet collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering with 999bet, you consent to the collection and use of your personal data as described in that policy.

In summary, 999bet collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and customer support. Your data is not sold to third parties. It may be shared with payment processors and regulatory authorities where required by law.

999bet is committed to promoting responsible gambling. The platform provides a range of tools to help players manage their betting activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available directly from your account settings.

If you feel that your gambling is becoming a problem — or if someone close to you has raised concerns — we strongly encourage you to use the self-exclusion tool or contact our support team. Full details of the responsible gaming tools available at 999bet are published on the Responsible Gaming page.

• Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately.
• Deposit limit increases are subject to a 7-day cooling-off period before taking effect.
• Self-exclusion periods range from 30 days to permanent closure.
• During a self-exclusion period, your account cannot be reactivated under any circumstances until the period expires.

To the fullest extent permitted by applicable law, 999bet's liability to any player in connection with the use of the platform is limited to the amount of funds held in that player's account at the time the claim arises.

999bet is not liable for:

• Any loss of profits, winnings, or opportunities arising from platform downtime or technical issues.
• Losses resulting from a player's failure to comply with these Terms.
• Losses arising from unauthorised access to a player's account where the player failed to keep their credentials secure.
• Any indirect, consequential, or special damages of any kind.

999bet makes every reasonable effort to ensure the platform is available and functioning correctly at all times. However, we cannot guarantee uninterrupted access and are not responsible for losses caused by circumstances outside our reasonable control, including internet outages, payment provider failures, or force majeure events.

999bet may update these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated "last updated" date. For significant changes, 999bet may also notify players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the 999bet platform after any changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

If you have any questions about these Terms and Conditions, or about any aspect of the 999bet platform, please get in touch with our support team. We're available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the 999bet platform after login.
• FAQ: Common questions are answered on the FAQ page.